CUSTOMER RELATIONSHIP MANAGEMENT - STEP-BY-STEP SECRETS TO STARTING AN E-COMMERCE STORE
41. Customer Service (CRM)
Keep track of your sales and customers details so that you can find the relevant information quickly when queries or problems arise.
Customer Relationship Management (CRM) is software that companies use to efficiently manage interactions with existing, new and potential customers. The database includes contact details of customers and their orders. The analytics information can be shared (if you have staff) among staff members of your company.
The following companies supply powerful CRM software.
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