20. Sustainability
This is your investment in the future. Sustainability is now being considered as an indicator of good management of a company. Many of your customers will share these beliefs and feel your company aligns with their values. Sustainability has a large societal impact. It relates to how your business affects the local and further afield community. It impacts your financial sustainability. Try to follow compliance standards often set up by environmental organisations. Sustainability has a positive brand association and good publicity and will attract customers who have similar ethos. Aim to consider the following:
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